Privacy

Privacy Policy

Updated: May 9, 2026 | Effective: May 9, 2026

Qingyun Robotics ("we", "us" or "our") understands the importance of personal information to you. We comply with the Personal Information Protection Law, Cybersecurity Law, and Data Security Law of the People's Republic of China, and have established this Privacy Policy to help you understand how we collect, use, store, and protect your personal information.

I. Information Collection

In the course of using Qingyun Robotics products and services, we may collect the following types of information:

  • Account Information: When you register or log in, we collect your username, phone number or email address for identity verification and account management.
  • Device Information: When you use robot control software to connect devices, we collect device model, device identifier, Bluetooth address, firmware version, etc., for device authentication and connection management.
  • Usage Data: We collect operation logs, feature usage frequency, crash reports, etc., to optimize product experience and troubleshoot issues.
  • Download & Update Information: When you download or update software through our platform, we record download version, timestamp and client environment information for version management and update推送.

II. Information Usage

  • To provide core service functions such as robot control, device management, and software downloads;
  • To verify device authorization status and ensure service and account security;
  • To send software update notifications and version upgrade information;
  • To analyze service operations and improve product features and user experience;
  • To comply with legal and regulatory requirements and cooperate with lawful requests from regulatory authorities.

III. Information Storage and Protection

  • Your personal information is stored on servers located within the People's Republic of China.
  • We employ technical measures including encrypted transmission (HTTPS/TLS), access control, and log auditing to protect your information security.
  • We retain your personal information only for the minimum period necessary to achieve the service purpose, and will delete or anonymize it in accordance with the law after the retention period.

IV. Third-Party Services

Some of our services may involve third-party SDKs or platforms (such as TestFlight distribution). Data processing by these third-party services is governed by their own privacy policies. We carefully select partners and evaluate their data protection capabilities before integration.

VI. Protection of Minors

Our services are primarily intended for educational institutions and professional users. If minors are involved, we recommend use under the guidance and consent of guardians. If we discover that we have collected personal information from a minor without guardian consent, we will promptly delete it.

VII. Policy Updates

We may update this Privacy Policy from time to time based on business development or legal requirements. Updated policies will be published on this page, and material changes will be notified to you in an appropriate manner.

VIII. Contact Us

If you have any questions, comments or requests regarding this Privacy Policy, please contact us through the following methods:

We will respond within 15 business days of receiving your request.